Terms and Conditions Policy

Guest Agreement: Terms, Privacy, Consent & Waiver

By booking with Waldenwoods Family Recreation Resort, you acknowledge that you have read, understood, and agree to all terms, policies, and consents below. This is a combined agreement covering lodging charm, privacy, consent to contact, pet policy (if applicable), prohibited guests, and waiver/release of liability.

Lodging Charm Acknowledgment Rental Agreement

Thank you for choosing one of Waldenwoods’ beloved historic cottages — some are over 100 years old and full of authentic character!

Our historic cottages are among the original structures that made Waldenwoods the special place it is today. They have been lovingly restored and preserved, but they still retain the delightful quirks and personality of their era:Charm

  • Original wood floors that may gently creak underfoot
  • Doors and windows that might stick a little — just like they did a century ago
  • Sloping floors and unique layouts that tell the story of hand-built craftsmanship
  • Charming plumbing and fixtures with vintage personality
  • Cozy, intimate spaces that feel like stepping back in time

These are not flaws — they are the very reasons guests fall in love with these cottages year after year. The creaks, the character, and the history are all part of what makes your stay truly unforgettable.

By booking one of our historic cottages, you acknowledge and accept these authentic features with a smile. We do our very best to ensure everything works perfectly, but some things are simply part of the cottage’s century-old charm.

If you’re looking for a brand-new, perfectly level, silent accommodation, our modern cottages or other lodging options might be a better fit. But if you’re excited to experience a real piece of Waldenwoods history — creaks, quirks, and all — we can’t wait to welcome you!

We’re so happy you’ve chosen to stay in one of our historic treasures.

Thank you for embracing the charm!

— The Waldenwoods Family

Pet Fee Add-On Policy

This non-refundable pet fee permits up to a maximum of 2 pets (typically dogs; confirm with management for other types if applicable) to accompany you during your stay at the resort. The fee supports enhanced cleaning and maintenance to keep our property enjoyable for all guests and members.

Key Guidelines:

  • A maximum of 2 pets per reservation/stay is allowed—no exceptions without prior approval.
  • Pet owners are fully responsible for the supervision, behavior, care, control, and any damages, disturbances, or incidents caused by their pets at all times. Pets must remain leashed in common areas (as required) and well-behaved.
  • We strongly recommend bringing current vaccination records for your pet(s). This is important for the safety of everyone involved—including other members, guests, staff, and animals—in the event of any health or incident concerns. Our members are required to keep their pets’ vaccinations current, and having records available helps maintain a secure, welcoming environment.

By adding the pet fee to your reservation (where applicable), you acknowledge and agree to these terms. Pets are a privilege extended to responsible owners—thank you for helping preserve a positive experience for all at the resort!

Prohibited Guests – Registered Sex Offenders Policy

Waldenwoods Family Recreation Resort is committed to providing a safe, secure, and family-friendly environment for all guests, members, families, children, and staff.

To support this priority:

  • Individuals required to register as sex offenders under any state, federal, or local sex offender registry (including Michigan's Sex Offenders Registration Act) are strictly prohibited from booking, checking in, staying, visiting, or accessing any part of the resort property, facilities, amenities, or events.
  • Guests, members, and visitors are not permitted to bring, host, invite, or allow access to any registered sex offender, whether as a companion, family member, friend, or otherwise.
  • Any violation of this policy—including attempts to conceal, misrepresent, or fail to disclose the presence or status of a prohibited individual—will result in:
    • Immediate termination of the reservation
    • Immediate termination of membership privileges (if applicable)
    • Eviction/removal from the property for all associated parties
    • No refund of fees, deposits, or payments
  • The resort reserves the right to impose an additional administrative fine of up to $1,000 (or the maximum amount permitted under applicable law) to cover costs related to enforcement, security response, staff time, and any associated expenses.
  • Violations may be reported to appropriate law enforcement authorities as required or deemed necessary for the safety of our community.

This policy helps ensure Waldenwoods remains a welcoming and protected space for families and all who visit. We appreciate your full cooperation.

If you have questions about this policy or need clarification before booking or arriving, please contact resort management directly.

Privacy Policy

This privacy notice discloses the privacy practices for www.waldenwoods.com. This privacy notice applies solely to information collected by this website, phone, email, or text messaging. It will notify you of the following:

  • What personally identifiable information is collected from you through the website, phone, email, or text messaging, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site or through phone, email, or text messaging. We only have access to/collect information that you voluntarily give us via email, phone, text messaging, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via phone, email, or text messaging in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address, phone number, or by replying “STOP” to any text message:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of our data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, phone, email, or text messaging, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 810-632-6420, via email at marketing@waldenwoods.com, or by replying “STOP” to any text message.

Consent to Contact and Electronic Communications

By providing your contact information (including your mobile phone number and email address) during account creation, checkout, form submission, or any other interaction with Waldenwoods Family Recreation Resort, and by agreeing to these Terms and Conditions, you consent to receive communications from us as described below.

You expressly consent to be contacted by Waldenwoods Family Recreation Resort, our affiliates, agents, service providers, or anyone calling/texting on our behalf, at any phone number (including mobile/cellular numbers) or email address you have provided or may provide in the future. This includes:

  • Automated or prerecorded/artificial voice calls
  • Text messages (SMS/MMS)
  • Emails

These communications may include marketing and promotional messages about our products, services, special offers, discounts, events, updates, and other information we believe may interest you.

Waldenwoods Family Recreation Resort Waiver & Release of Liability

In consideration of being allowed to enter Waldenwoods Family Recreation Resort and participate in any way in its events and activities, including its Water Park, and/or use any of its facilities, the undersigned (or the parent/guardian of a minor participant) acknowledges, understands, appreciates, and agrees as follows:

  1. The risk of injury from the activities in this program is significant, in large part because of the natural setting. This risk includes the potential for permanent paralysis and death. While particular rules, protective equipment, and personal discipline may reduce this risk, the risk of serious injury does exist.
  2. I KNOWINGLY AND FREELY ASSUME ALL SUCH RISKS, both known and unknown, EVEN IF ARISING FROM THE NEGLIGENCE OF THE RELEASEES or others, and assume full responsibility for my presence and participation.
  3. I AGREE THAT IF I observe any unusual or significant hazard during my presence or participation, I will immediately remove myself from continued participation and bring such to the attention of the nearest official immediately.
  4. I agree to swim at my own risk and understand there is NO LIFEGUARD on duty at the pool or lake.

Specific Water Park and Pool Rules include:

  1. All participants must agree to this waiver before using the equipment; if under 18 years of age, a parent/guardian must agree on their behalf.
  2. Children must be at least 13 years old to use the pool or Water Park without a parent present.
  3. All participants must wear a life vest at all times when using the Water Park.
  4. No rings or external jewelry that could injure others or cause damage are allowed.
  5. Have FUN but be COURTEOUS and SAFE: no diving, no rough housing, watch for those below.
  6. Follow Waldenwoods Staff direction at all times.
  7. Use of the Pool or Water Park is not allowed without authorization or after hours.
  8. Violation of these rules is subject to expulsion, suspension, or termination of membership.

Boat Rentals and Water Park Operational Conditions:

  • All boat rentals and water park access are subject to availability and operational conditions.
  • Standard hours of operation are from 11:00 a.m. to 7:00 p.m.
  • All standard boat rentals must be returned, docked, and secured by 7:00 p.m. without exception.
  • No standard boat rentals or water park access will be permitted after 7:00 p.m.
  • Overnight boat rentals are the only rentals permitted after 7:00 p.m. and are available for an additional fee of $10.00 per boat.
  • All overnight boat rentals must be paid for and reserved (RSVP) no later than 6:30 p.m.
  • Management reserves the right to modify operations or deny access as necessary due to safety, weather, or staffing considerations.

5. Release, Indemnity, and Compensation: Each Member/Guest assumes full responsibility for the following ("Included Events"): all personal injury (including death or illness) and property damage and loss occurring at the Resort or arising out of use of the Resort by (i) the Member/Guest; (ii) any member of the Member/Guest’s Family; and/or (iii) guests and invitees of the Member and the Member's Family. For purposes of the preceding sentence, "full responsibility" means that:

  1. The Member/Guest unconditionally releases all claims the Member/Guest would otherwise have against Waldenwoods Family Recreation Resort and/or its employees, agents, and concessionaires for the Included Events;
  2. The Member/Guest unconditionally indemnifies and holds Waldenwoods Family Recreation Resort and its employees, agents, and concessionaires harmless from all claims of any person other than the Member/Guest brought against Waldenwoods Family Recreation Resort and/or its employees, agents, and concessionaires relating to the Included Events. As part of the indemnity and hold harmless agreement, the Member/Guest shall pay all losses, liabilities, obligations, damages, penalties, costs, fees (including actual legal fees), charges, judgments, and expenses of any kind whatsoever incurred by or rendered against Waldenwoods Family Recreation Resort, and/or its employees, agents, and concessionaires; and
  3. The Member/Guest agrees to compensate Waldenwoods Family Recreation Resort for damage to or loss of property owned by Waldenwoods Family Recreation Resort, its employees, agents, or concessionaires, on account of the negligence or willful acts of (i) the Member; (ii) any member of the Member’s Family; (iii) guests and invitees of the Member and the Member’s Family.

My personal insurance will cover all medical costs for any injury incurred by myself or my child.

For participants of minority age (below the age of 18 at the time of registration): This is to certify that, as a parent/guardian with legal responsibility for this participant, I consent and agree to his/her release as provided above of all Releases, and for myself, my heirs, assigns, and next of kin, I release and agree to indemnify and hold harmless the Releases from any and all liabilities incident to my minor child’s involvement or participation in these programs as provided above, EVEN IF ARISING FROM THEIR NEGLIGENCE.

I HAVE READ THIS RELEASE OF LIABILITY AND ASSUMPTION OF RISK AGREEMENT, FULLY UNDERSTAND ITS TERMS, UNDERSTAND THAT I HAVE GIVEN UP SUBSTANTIAL RIGHTS BY AGREEING TO IT, AND DO SO FREELY AND VOLUNTARILY WITHOUT ANY INDUCEMENT.

Note on Michigan Law: By agreeing to these terms, you acknowledge that this waiver is intended to release claims to the fullest extent permitted by Michigan law. Recent Michigan court decisions have addressed the enforceability of certain parental waivers/indemnifications for minors in for-profit recreational settings; this agreement is provided in good faith and applies as broadly as legally allowable.

By checking the box to agree, you confirm that you (and/or your minor child/children) accept these terms for entry, participation, and use of Waldenwoods Family Recreation Resort facilities.

By proceeding with your booking, you acknowledge that you have read, understood, and agree to all terms, policies, and consents above.

Questions? Contact the Lodging Department at memservice@waldenwoods.com or (810) 632-6400.